Privacy Policy

Last updated: May 25, 2026

Introduction

This Privacy Policy explains how Ebylo, Inc. collects, uses, stores, and protects information when you use Ebylo.

1. Information We Collect

We collect information needed to provide and operate Ebylo.

This may include:

·      Account information, such as name, business email address, company name, and login information.

·      Billing information, processed by Stripe or another payment provider.

·      HubSpot CRM data, if you connect HubSpot to Ebylo.

·      Uploaded pipeline data, if you upload files directly.

·      Technical information, such as device information, log data, IP address, browser type, pages visited, and usage activity.

·      Support information, such as emails or messages you send to us.

2. CRM and HubSpot Data

If you connect HubSpot to Ebylo, Ebylo may access CRM data allowed by the scopes you approve during the HubSpot connection process.

Ebylo currently uses read only HubSpot access for:

·      Deal records.

·      Deal stage and pipeline information.

·      Deal owner information.

·      CRM owner information.

Ebylo uses this data to provide forecast risk visibility, generate deal risk signals, display relevant deal context, support data sync, troubleshoot errors, and operate customer accounts.

Ebylo does not sell CRM data.

Ebylo does not use customer CRM data foradvertising.

Ebylo does not request HubSpot email scope and does not access HubSpot email content.

3. Uploaded Files

If you upload a CSV or other file to Ebylo, we process the file to provide the service.

Uploaded data may include deal names, stages, close dates, owner fields, activity information, and related sales pipeline information.

You are responsible for ensuring that uploaded data may lawfully be provided to Ebylo.

4. How We Use Information

We use information to:

·      Provide and operate Ebylo.

·      Authenticate users and manage accounts.

·      Process payments and manage access.

·      Sync data from connected CRM systems.

·      Generate and display forecastrisk signals.

·      Troubleshoot errors and improve reliability.

·      Provide support.

·      Maintain security and prevent misuse.

·      Comply with legal obligations.

5. How We Share Information

We do not sell Customer Data.

We may share information with service providers that help us operate Ebylo, such as hosting providers, database providers, payment processors, email providers, analytics providers, and CRM integration providers.

These providers may process information only as needed to provide services to Ebylo.

We may also disclose information if required by law, legal process, security investigation, or to protect the rights, safety, or property of Ebylo, customers, or others.

6. Data Retention

We retain Customer Data for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Customers may request deletion of their account data by contacting support@ebylo.com.

Some information may remain in backups, logs, payment records, or legal records for a limited period where required for security, legal, or operational reasons.

7. Data Security

Ebylo uses reasonable administrative, technical, and organizational safeguards designed to protect information.

No method of transmission or storage is completely secure. Customers are responsible for protecting their login credentials and limiting access to authorized users.

8. Customer Control

Customers may disconnect HubSpot access through the Ebylo application or through their HubSpot account.

Customers may request account deletion or data deletion by contacting support@ebylo.com.

9. Children's Privacy

Ebylo is a business service and is not intended for children under 13. We do not knowingly collect information from children under 13.

10. International Users

Ebylo is operated from the United States. If you access Ebylo from outside the United States, your information may be processed in the United States or other jurisdictions where our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

12. Contact

Questions about this Privacy Policy or requests related to your data may be sent to support@ebylo.com.